Ember

64: Empathy in Sales with Ginger Whalen

Ginger Whalen: @gingerwhalen

Show Notes:

  • 01:28 - Everyone Does Sales
  • 02:11 - Sales is an Exchange: Understanding and Solving Others’ Problems
  • 05:58 - “Personas”; Empathy vs Sympathy
  • 11:47 - Empathy Requires Introspection
  • 15:12 - Persona Example
  • 20:33 - Making Incremental Improvements
  • 23:15 - Challenges in the UI Business Space
  • 29:25 - TL;DR on the Business Development Process

Resources:

62: UI for U and I

Show Notes:

  • 00:56 - What does UI mean? UI = User Interface
  • 02:26 - Software Interfacing with Software vs Human Beings
  • 03:57 - At what point does UI stop?
  • 05:55 - Responsive and Stateful UI
  • 10:10 - Tooling: Past, Present, and Future
  • 16:00 - Planting Business in UI Engineering
  • 19:26 - How The Frontside Brands Itself; JavaScript Portability

Resources:

Pages